Cancellation Policy

1. In the event of any cause for complaint with goods supplied by Kingscroft Logistics Ltd / packit.co.uk (referred to as the company from here on). The company must be notified of the circumstances within 24 hours of receipt of goods.

2. Where the problem pertains to the size of materials supplied, the Company accepts no liability due to the fact that all sizes are displayed on site and should be checked before ordering.

3. Where the problem pertains to damaged goods being delivered, the company will require photographic evidence of the damage to be forwarded to the company to allow a full refund or re-issue of order.

4. No refund will be authorised prior to receiving photographic evidence of the damage/ problems experienced with the packaging supplied.

5. If you wish to cancel your order, please notify us within 7 days of the order being received. The order must be returned to Kingscroft Logistics Ltd at the customer's expense and a refund for the goods will be applied on receipt, providing good care has been taken of the products e.g. Products may only be inspected and returned unused and in good condition.

6. If an early delivery is requested, depending on the day of the week, time of day, public holidays etc. the company will confirm by email that the delivery can be met and any additional costs which are applicable.

7. Where the buyer has paid for an early delivery that arrives later than agreed timescale the company will not be liable for any consequential losses or charges from any other third party. However the company will refund the value of the extra delivery charge associated with the early delivery.

8. Every complaint or problem will be dealt with and resolved as swiftly as possible, however if you are not satisfied with the service given please contact our jennifer@packit.co.uk detailing all information pertaining to this matter who will respond within 2 working days of your problem being highlighted.

10. All refunds will be made by company cheque to the designated name and address given with order. These refunds will be made within 24 hours of your complaint/cancellation being authorised.

Kingscroft Logistics Ltd, The Croft Innovation Centre, 19 Kyle Road, Irvine, Ayrshire, United Kingdom, KA12 8JN
T: 01294 313348 orders@packit.co.uk
VAT Reg : 694159007 Company Reg : SC228750

Packit supplies the following items to consumer and business alike to give you the most competitive packaging that is possible. We are a BRC IOP accredited company which confirms that our company and processes and that of our supply chain are all suitable to be working with products and services that have to be used in the food supply chain for the retail or food service markets. At www.Packit.co.uk we are mindful of the environmental effect packaging can have on the planet and to this end all of our packaging is produced to the highest environmental standards and using the most up to date practices that we can to ensure the quality and sustainability of your products. Cake boards, cake drums, cake boxes, cupcake boxes, cake collars, ribbons, plain ribbons, printed ribbons, archive boxes, wardrobe boxes, book boxes, moving boxes, food trays, strapping , cord strapping, strapping machines, plain tape, paper tape, machine tape, taping machine, litho printed cartons, litho-laminated boxes, flexographic printed boxes, cello bags, cellophane bags, polypropylene bags, grip seal bags, zipper pouches, Re-closable plastic bags , Printed stand up pouches, Gravure Printed Pouches , Flexographic Printed Pouches , Vacuum bags and Vacuum Pouch, Stand up pouches, Laminated bags, Printed Rewind Rolls, Printed Coffee Bags, Retort Pouches, Coffee Valve , Foil Gusset Coffee Bags , Tin Tie Coffee Packaging, Re-closable Bags , Re-sealable Bags ,Foil Bags , Pillow Pouches , Flat Bags , Food Packaging Bags, Slider Zipper Bags , Doy Pack Bags , Gusset Bags , Zipper Bags , Plastic Food Bags.